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We work with in-house event teams who maybe aren't hitting their targets, or would like to know if they could utilise their resources more efficiently.
Working with the team as a whole, we take apart individual elements of the event process to find out what needs work, and where time and money is being lost.
Training is offered in specific areas which will lead to a more productive workforce, which ultimately creates more revenue.
“Heather has been working with our organisation for the last 6 months helping us to review our conference and events offer. This has included a full review of our products, services, packages, prices, suppliers and staffing structure. Heather has been an invaluable source of advice, support and guidance throughout this review period and has created a fantastic framework to enable us to move forwards into the next phase our business. Under Heather's expert eye we've grown our sales to their highest ever figures and now have a dedicated, passionate events team. Heather has been a huge asset to our business. She's professional but so friendly and approachable not to mention flexible and I can't recommend her highly enough” - Rhianne Dixon, Business Manager
“I am in awe of Heather's ability to get people on board with ideas and motivating everyone to work as a team—even people who were initially on completely different pages.
For the past few months Heather has been working at our center as a consultant within the events team advising on staffing structure, policies and procedures and so much more.
As the event sales and marketing coordinator I have worked closely with Heather to build new partnerships with clients and we have watched our sales and customer satisfaction rate continue to grow due to the excellent work Heather has been doing.
Heather is not only one of the most passionate and hardworking people I have met but she also is a genuinely lovely, helpful, interesting person and I feel very lucky to have had the opportunity to learn from her for the past few months.
Thank you Heather!” - Thea Van de Velde, Sales and Marketing Co-ordinator